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Privacy Policy

Effective Date: May 11, 2026

This Privacy Policy describes how Andres Cadavid, a licensed Florida real estate broker operating the website delano.miami (collectively, “we,” “us,” or “our”), collects, uses, and shares information about you when you visit delano.miami, interact with our AI concierge (“Sofia”), submit forms, or otherwise communicate with us by phone, email, SMS, or chat.

By using this website or providing your information, you agree to the practices described below. If you do not agree, please do not use the site or submit your information.

1. Information We Collect

We collect information you voluntarily provide to us, including:

  • Full name
  • Email address
  • Phone number (mobile and/or landline)
  • Property preferences, budget, timeline, and other details you share through the AI concierge, forms, or messages
  • Communications you send to us by email, SMS, chat, or phone

We also automatically collect limited technical information when you visit the site, including IP address, browser type, device type, pages viewed, and timestamps, generally through cookies and similar technologies.

2. How We Use Your Information

We use the information we collect to:

  • Respond to your inquiries about pre-construction condominiums, new development properties, and related real estate services in Miami and South Florida
  • Send you property recommendations, market updates, pricing, floor plans, and other information you request
  • Communicate with you by phone, email, SMS, or chat regarding properties, appointments, and follow-ups
  • Maintain records of our interactions for service quality and regulatory compliance
  • Comply with applicable law, including real estate licensing and consumer protection rules

3. SMS and Text Messaging

By providing your mobile phone number and opting in, you consent to receive SMS text messages from us related to your real estate inquiry. These messages may include:

  • Transactional messages: appointment confirmations, property information you requested, follow-ups about specific units, document delivery, and replies to your questions.
  • Promotional messages: new listings matching your stated preferences, price changes on properties you viewed, market updates, and occasional offers.

Message frequency varies. Message and data rates may apply. You can opt out at any time by replying STOP to any text message. You can request help by replying HELP. We will not share your mobile opt-in or phone number with third parties or affiliates for their marketing or promotional purposes.

Mobile phone numbers and SMS consent information are not sold, rented, or shared.

4. How We Share Information

We do not sell your personal information. We share information only as follows:

  • Service providers who help us operate the site, the AI concierge, our CRM, email, SMS, and analytics tools, under confidentiality obligations.
  • Cooperating brokers, developers, or sales centers when you specifically ask us to facilitate a showing, reservation, or transaction on a particular property, and only the information necessary to do so.
  • Legal and regulatory authorities when required by law, court order, or to protect our rights and the safety of others.

5. Cookies and Analytics

We use cookies and similar technologies to operate the site, remember your preferences, and understand how visitors use the site. You can disable cookies in your browser, but parts of the site may not function as intended.

6. Your Choices and Rights

You may:

  • Unsubscribe from emails using the unsubscribe link in any message we send
  • Opt out of SMS messages by replying STOP
  • Request a copy, correction, or deletion of your personal information by contacting us at the email below

Depending on your state of residence, you may have additional rights under applicable privacy laws.

7. Data Retention and Security

We retain your information for as long as needed to respond to your inquiry, provide the services you request, and meet our legal and recordkeeping obligations as a Florida real estate broker. We use reasonable administrative, technical, and physical safeguards to protect your information, but no system is completely secure.

8. Children’s Privacy

This site is intended for adults age 18 and older. We do not knowingly collect information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The “Effective Date” at the top reflects the most recent version. Continued use of the site after a change indicates your acceptance of the updated policy.

10. Contact Us

For privacy questions, requests, or concerns:

Andres Cadavid
Licensed Florida Real Estate Broker
Miami, Florida, USA
Email: sofia.aimiami@gmail.com